Privacy Policy

Last updated: February 19, 2026

Ravenstar Herbals (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. Who we are

Ravenstar Herbals is operated by Nichole McFarlane in Ontario, Canada.

Contact: [your email]

2. Information we collect

We may collect the following categories of information:

  • Contact information: such as your name and email address when you subscribe to our newsletter, request a resource, or contact us.

  • Scheduling information: details you provide when booking an appointment through Cal.com.

  • Consultation and intake information: health history and other details you voluntarily submit through intake forms or questionnaires for consultations.

  • Payment information: if you purchase a service or digital product, payments may be processed through Stripe. We do not store full credit card numbers on our servers.

  • Website usage data: such as pages viewed, approximate location, device type, and interactions with our website. This may be collected through cookies or similar technologies.

3. How we use your information

We use your information to:

  • Provide and deliver consultations and digital products.

  • Communicate with you about appointments, purchases, and support requests.

  • Send newsletters and marketing emails if you opt in.

  • Improve our website, offers, and customer experience.

  • Maintain business records, prevent fraud, and comply with legal obligations.

4. Email communications

If you join our email list, we may send newsletters, updates, and marketing messages. You can unsubscribe at any time using the link in the footer of any email.

5. Sharing your information (service providers)

We may share information with trusted vendors who help run our business, for example:

  • Squarespace (website hosting and forms, if used)

  • Klaviyo (email list management and email delivery)

  • Cal.com (booking and scheduling)

  • Stripe (payment processing)

We share only what is necessary for them to perform their services.

6. Cookies and tracking technologies

We may use cookies and similar technologies to operate our website and understand how it is used. We may also use marketing/advertising tools such as the Meta Pixel and/or Pinterest Tag. For more details, see our Cookie Policy.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including providing services, maintaining business records, and meeting legal requirements.

8. Your choices and rights

Depending on where you live, you may have rights to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion.

  • Withdraw consent for marketing emails (unsubscribe anytime).

To make a request, email nichole@ravenstarherbals.com

9. International visitors (GDPR/UK note, if applicable)

If you are located in the EU/UK, we process personal information based on lawful bases such as consent (for marketing) and contract (to provide services you request). You may have additional rights under applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date shows the most recent revision.